In the unlikely event that you have received an incorrect or damaged product, JustKidding’s Return Policy comes into effect. In this situation JustKidding will pay for the return shipping charges and will deliver you a new item.

In the improbable event that you are not satisfied with your purchase, you can return the product in original purchase condition within 10 days from receiving the item. To do this, first you are required to complete the ’Return/Exchange Form’, which is packed with the item you have received. Then simply send the item (in its original packaging, and with all labels attached) together with the completed Return/Exchange Form to the address below. Upon receiving the un-used item, JustKidding will issue a full refund, excluding shipping charges.

JustKidding regrets that due to health and hygienic regulations, underwear items can not be returned after purchase. All returned merchandise must be in the original ticketing, label and packaging.

All returns must be addressed to the following address:
JustKidding General Trading (L.L.C.)
Po Box 212814
Dubai, United Arab Emirates

Warranty
Different brands will have different warranty periods*. Information about the main brands will be given. For more detailed questions or information do not hesitate to contact us (see contact details).

Brand	Warranty Period*
Bugaboo	2 years
Dorrel (Quinny & Maxicosi)	2 years
Stokke	7 years on furniture 2 years on the Xplory
Skiphop	6 months
Bloom	6 months
*Conditions Apply