Please select your location for the most relevant information on products, pricing, promotions and local events:
UAE & INTERNATIONAL SHIPPING
- JustKidding® offers free delivery to Dubai, Sharjah and Abu Dhabi for all orders above AED 150. Orders below AED 150 to the mentioned locations will have a delivery charge of AED 25 per order.
- JustKidding® offers ‘next day delivery’ in Dubai subject to customer (s) availability EXCEPT for ONLINE ONLY products.
- Kindly note that ONLINE ONLY may take estimated a longer time to deliver. Please expect these items to be delivered within 3-4 working days.
- ONLINE ONLY products are being processed from Sunday – Thursday, hence please expect it to take longer if you have placed you order during the weekend (Friday & Saturday) since these orders will be processed on Sunday only.
- Kindly note at times deliveries might take longer if the contact details provided are incorrect, customer (s) aren’t responding, or we are advised differently by our customer (s).
- SATURDAY DELIVERY: Our champ staff work from Sunday- Friday (9:00AM- 6:00PM)- our latest deliveries are scheduled by 8:00PM.
- To add to that we also offer a free assembly service to our customers with first time purchased items or big items, like furniture, car seat, stroller, etc.
- We do not deliver on Public holidays. Next Day Delivery orders placed over a Public Holiday will be dispatched on the next working day following the holiday (s).
- If you would like to place your order online and have it collected it from one of our stores, the order must be paid online and the items will be sent to any of our stores that are closest to your location.
- We use a signed-for delivery service, someone will need to be in to accept your delivery. If there is no one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
- We recommend using your work address or an address where someone will be at home to sign for your package.
- Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.
- JustKidding® Currently ships within UAE and GCC. Please expect longer delivery times for deliveries outside UAE. Under normal circumstances the item(s) will be delivered to your location of choice within a maximum of 7 days (depending on location).
- JustKidding® will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple shipment/deliveries may result in multiple postings to the cardholder’s monthly statement.
- Please note that some larger products such as furniture may have a longer lead-time.
- JustKidding® cannot be held responsible for any delays in your shipment. The online track and trace method will keep you updated with the status of your shipment.
- Shipping rates vary, depending on the delivery address, weight and volume of the purchased items, as well as Government duties.
- You can get an estimation of what your shipping would cost from the cart page ‘Estimate Shipping and Tax’.
- JustKidding® doesn’t cover customs duty charges. Duties are to be paid upon delivery by the consumer. JustKidding® is not aware of the percentage applied on the orders for the customs, different countries have a different percentage off the invoice applied as custom duty charges.
- If for whatever reason you have been awaiting longer than expected for you order whether in UAE or GCC, please contact us at 800-JUST(5878), by whatsapp at +971503845641 or email us at support@justkidding. zendesk.com.